JMT Network Services Public Company Limited has organized a process for prioritizing important issues by considering important issues that have an impact on the company in terms of economy, environment, society and human rights.

The company has prioritized important issues that have an impact on all groups of stakeholders based on consideration of the impact on the company's operations and stakeholders as follows:

Economic Dimension
  • 1
    Business ethics
  • 2
    Risk management
  • 3
    Anti-corruption and corruption
  • 4
    Supply chain management
  • 5
    Asset management aimed at solving the problem of non-performing debt sustainably
Environmental Dimension
  • 6
    Resource management
  • 7
    Energy management
  • 8
    Waste management
  • 9 Greenhouse gas management
Social dimensions and human rights
  • 10
    Potential development
  • 11
    Career promotion
  • 12
    Promoting diversity and equality
  • 13 Customer data protection
  • 14 Engagement with local communities

Material Issues Identification Process

JMT Network Services Public Company Limited realizes the importance of upgrading the organization's environmental, social and governance (ESG) performance, which is a part of creating long-term sustainability. The company is committed to communicating policies, management guidelines and performance results for sustainable development to all stakeholders involved in the organization through a systematic sustainability report preparation process. The company has been continuously preparing such reports to maximize the benefits of stakeholders and society as a whole.

This Sustainability Report has applied the sustainability reporting standards of the Global Reporting Initiative (GRI) GRI Standards 2021 and the UN SDGs in the reporting process to ensure transparency and compliance with international standards. In addition, the Company takes into account the principle of Impact Materiality or the importance of the impact on business operations in order to be able to disclose information about highly significant sustainability issues completely and clearly. In this process, the details of the content are as follows:

1. Identification of significant issues

The Company has conducted studies, collected and reviewed current status information from both internal and external sources that are consistent with the Company's business context, such as market competition by comparing key issues with companies in the same industry. At the same time, it has analyzed internal factors covering operations, strategic directions, sustainability risks and opportunities, and social responsibility operations.

In addition, it has collected information reflecting expectations, concerns, or impacts from key stakeholder groups, which led to the determination of the Company's sustainability topics for 2024, covering all relevant dimensions, including economics, governance, environment, and society.

2. Prioritizing issues

The Company has conducted an assessment of the significant impacts resulting from its business operations on all stakeholders through a prioritization process using the following criteria for assessing the impact: severity, likelihood of impact, and the organization’s operational policy framework and commitment to the issue. It has been able to identify material sustainability issues covering all relevant dimensions, including economic, governance, environmental, and social dimensions.

3. Assessment of significant impacts

The Company clarifies the prioritization of material issues by collecting and assessing in-depth data to report to the Nomination and Remuneration Committee and the Corporate Governance for Sustainability. The Committee will consider and review the accuracy, completeness and consistency of the information with the Company's policies and operating guidelines to ensure that the sustainability development report meets the standards and demonstrates responsibility to all stakeholders in a transparent and straightforward manner before disclosing in the sustainability development report.

4. Continuous review and development

The Company places importance on listening to opinions and suggestions from all stakeholders through various channels, both internal and external, in order to use the insights gained to develop the Company’s operations to better meet the needs and expectations of stakeholders. In addition, the Company has used these opinions to improve and enhance the disclosure of information in the Sustainability Development Report for the following year to be transparent and comprehensive in all important dimensions, with a focus on making the report accurate, clear, and in line with international standards.