Sustainability
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Sustainability Framework and Goals

By integrating the concept of sustainable development into the Company’s business plan, the Company has adjusted its business plan and focused on sustainable management in order to respond to the needs of stakeholders and cope with major global changes and emerging risks more effectively.

It also aims to be a complete company that creates opportunities and benefits for all stakeholders, develops business and social economy to grow along with the good coexistence between the Company and surrounding communities on the basis of caring for natural resources and the environment. The Company has therefore set the main strategies for sustainable business operations as follows:

Sustainability Development Strategy and Framework

Strategy 1

Building business stability with ethics and good governance

Goals
  • Every year there must be zero violations of business ethics.
  • New partners and partners are assessed for sustainability risks.
  • Zero Tolerance to Corruption
  • 100% complaint management within the specified time frame.
Operational Approach
  • Establish clear and transparent guidelines to build credibility among stakeholders.
  • Develop risk analysis processes and use technology to increase decision-making efficiency.
  • Work with partners to develop ethical and sustainable standards at every step.
  • Supervise the business effectively, ethically, and fairly.
  • Provide channels for complaints and mechanisms for managing complaints effectively.
  • Develop strategies for managing non-performing debt that balance profit-making and economic and social support.
Strategy 2

Reduce environmental impact and increase resource efficiency

Goals
  • Become a carbon neutral company by 2050.
  • Committed to continuously reducing the annual greenhouse gas emission rate by 3 percent.
  • Do not violate environmental and social laws of employees and business partners.
  • New partners and partners are assessed for sustainability risks.
Operational Approach
  • Strengthen the capacity to cope with climate change, reduce greenhouse gas emissions and increase carbon sequestration in various activities.
  • Prevent and reduce negative impacts from the operations of the company and its partners.
  • Protect and restore natural resources both inside and outside the company.
  • Disclose information on practices and management of natural resources and the environment transparently.
Strategy 3

Creating shared value between organizations and society

Goals
  • There are no significant human rights violations in any operational activities throughout the value chain.
  • Average training hours of employees are not less than 12 hours per person/year.
  • Zero work-related injury rate leading to work stoppage
  • Create participation with communities within a 10-kilometer radius of the head office for the company's community and social development activities.
Operational Approach
  • Comprehensively assess human rights risks throughout the supply chain.
  • Develop human resources in terms of knowledge skills and social skills, including promoting career advancement.
  • Promote safety of life and property of all key stakeholders involved throughout the supply chain.
  • Promote projects and activities that are a collaboration between stakeholders to jointly develop nearby communities and society as a whole for better quality.