Social and Community Responsibility
Our Commitment
JMT Network Services Public Company Limited is committed to conducting its debt management business with a strong sense of social responsibility, while also creating value for communities and society through the promotion of sustainable development in various dimensions. The company’s key initiatives focus on supporting financial management, promoting local economies, and raising employee awareness on social and community development.
In terms of financial management support, the company emphasizes educating and advising the public through financial training programs such as budgeting, debt management, and savings. JMT has also established specialized financial clinics that offer personalized advice for those seeking debt solutions. These initiatives not only enhance financial literacy but also strengthen the relationship between the company and local communities.
Additionally, JMT is committed to continuously promoting community development and engagement. The company prioritizes building positive relationships with communities in all areas where it operates, through a wide range of corporate social responsibility (CSR) activities. These include support for education, such as providing scholarships and learning equipment, as well as promoting sports and physical activity by donating sports equipment to nearby community foundations. The company also supports daily necessities by organizing donation programs for food and essential household items, and by assisting underprivileged individuals to improve their quality of life and foster long-term self-reliance.
JMT places great importance on the participation of all stakeholders—including community leaders, government agencies, private sector organizations, and local residents—to collaboratively drive sustainable community and social development. The company strives to diversify and enhance the effectiveness of its social initiatives, demonstrating its proactive role in developing communities and society while conducting business responsibly, ultimately contributing to a better society and generating positive long-term impacts.
Stakeholders Directly Impacted
Supporting the SDGs Goals
SDG 1
SDG 10
SDG 11
SDG 17
Goals and Performance
Goals
- Zero community and social disputes
- Community satisfaction survey score of at least 75%
- At least 2 community engagement projects per year
Performance
- Zero community and social disputes
- In 2025, the community satisfaction survey score was 66.41%
- Covering three assessment areas: satisfaction with the Company’s operations, community engagement and relationships, and overall satisfaction
- 4 community engagement projects per year
- Total budget for community and social support and development in 2025: THB 225,000
Management Approach
JMT places great importance on respecting the rights and encouraging the participation of all stakeholder groups. Throughout the past year, the company has successfully maintained strong and positive relationships with communities and all relevant stakeholders, with no disputes or conflicts arising. This reflects the company’s commitment to fostering sustainable collaboration between the business sector and local communities.
In its business operations, the company emphasizes strict compliance with all applicable laws and regulations—particularly those relating to human rights, the environment, and good corporate governance. JMT believes that operating with transparency and accountability builds trust among all stakeholders and enhances the company’s reputation and credibility over the long term. JMT remains dedicated to its mission of being a socially responsible organization and a role model in the business community—not only focusing on economic profit, but also generating positive outcomes for communities and society to collectively shape a sustainable future.
The company is committed to strengthening the capacity of communities and society for long-term resilience and growth by supporting quality of life improvements. This includes focusing on capacity-building in areas such as education, vocational skills development, and economic opportunities—empowering communities to elevate their well-being in a meaningful and sustainable way. In conducting business, JMT takes into consideration its impact on communities and society at all levels, emphasizing inclusive engagement from all relevant parties—including employees, business partners, and stakeholders—to jointly build a balanced society in terms of economy, social well-being, and the environment. The company's key focus areas include:
Promotion of Economic Development and Quality of Life in Communities
The Company conducts Corporate Social Responsibility (CSR) activities aimed at appropriately addressing community needs. These include support for education and learning materials, promotion of health and exercise, and provision of essential consumer goods to help improve quality of life and strengthen communities in the long term.
In addition, JMT Network Services Public Company Limited, which operates in non-performing asset management and responsible debt collection services, places importance on promoting financial literacy among the public and communities. This helps enhance understanding of financial planning, appropriate debt management, and the development of sustainable financial discipline—key factors in strengthening economic stability at both household and community levels.
Collaboration with Public and Private Sectors
The Company seeks to expand collaboration with social organizations, foundations, and private sector partners to enhance the effectiveness and diversity of its social initiatives. These efforts cover various target groups, including children and youth, the elderly, persons with disabilities, and vulnerable populations, while also supporting the development of projects that deliver long-term benefits to society.
Employee Engagement in Community Development
The Company encourages employees to develop a strong sense of social responsibility by supporting their continuous participation in Corporate Social Responsibility (CSR) activities. These include donations, community support initiatives, and volunteer activities, with the aim of fostering a culture of giving and active participation in sustainable social development.
Monitoring, Evaluation, and Continuous Improvement
The Company regularly monitors and evaluates its community development and engagement activities. It also provides opportunities for communities and all stakeholder groups to participate in the Company’s initiatives and projects, as well as to share feedback, suggestions, and complaints.
The results of these evaluations are used to enhance and improve the effectiveness of the Company’s projects, ensuring alignment with the organization’s sustainable development approach.
JMT is committed to being a driving force for sustainable change by conducting its business responsibly toward communities and society, while contributing to the creation of a better society for both current and future generations. The company adheres firmly to the principles of sustainable development and inclusive participation from all sectors, with the aim of creating a livable and sustainable world for everyone in the long run.
