Supporting the UN Sustainable Development Goals (SDGs)
Advancing global sustainability through alignment with the UN SDGs.
Governance and Economic Dimension
Focusing on resource efficiency, climate action, and ecosystem preservation.
Business Ethics
Definition:
Adhere to strict corporate governance and ethics by operating transparently and responsibly in all dimensions to build trust from stakeholders and shareholders, and strive to create maximum benefits along with sustainable and stable growth in the long term.
Positive/Negative Impact:
- Conducting business with transparency and adherence to corporate governance helps build trust among stakeholders, reducing the chances of disputes or legal problems.
Stakeholders:
- Shareholders
- Partners / Allies
- Employees
Risk Management
Definition:
Mechanisms for managing risks, crises and operations under unusual situations, including preparation to cope with situations that lead businesses to overcome various situations effectively.
Positive/Negative Impact:
- Risk management helps companies prepare for unexpected situations, such as economic or technological changes.
- Enabling companies to adapt and remain competitive in the long run.
- If the risk assessment is incorrect, it may lead to the selection of strategies that are not suitable for the actual situation.
Stakeholders:
- Shareholders
- Partners / Allies
- Society / Community
- Customers
- Employees
Anti-Corruption and Anti-Bribery
Definition:
Operating the business with transparent systems or processes and good governance to ensure that the company can supervise and manage the business to meet the needs of stakeholders appropriately and in accordance with relevant regulations, laws and standards in terms of economics, society and the environment.
Positive/Negative Impact:
- It is a fundamental issue that companies must address.
- It may affect the company's image and the confidence of stakeholders in investing, doing business together, and using services.
Stakeholders:
- Shareholders
- Partners / Allies
- Society / Community
- Customers
- Employees
Supply Chain Management
Definition:
Supply chain management through processes or procedures for selecting fair trading partners, monitoring and assessing trading partner risks, and setting measures to reduce the impact of risks that may occur in the supply chain, so that trading partners can deliver responsibility throughout the supply chain effectively, both in normal and unexpected situations, as well as promoting trading partners to operate their businesses sustainably in terms of the economy, society, and the environment.
Positive/Negative Impact:
- A leadership role that drives sustainability in the supply chain together with other government and private sectors.
- Promote the development of business partners' potential in terms of quality, service and sustainable operations.
- Business partners' operations that may impact communities and society.
- Promote transparency in trading partner management.
Stakeholders:
- Shareholders
- Partners / Allies
- Society / Community
- Customers
- Employees
Asset management aimed at solving the problem of non-performing debt sustainably
Definition:
The business of managing and restructuring non-performing loans (NPLs) takes into account the balance between creating economic value and supporting social and environmental sustainability, using the principles of good governance, transparency, and responsibility towards stakeholders to promote the financial recovery of debtors and support the overall economic system sustainably.
Positive/Negative Impact:
- Reduce the amount of non-performing debt in the system and create economic stability.
- Strengthen debtor confidence and support quality of life development.
Stakeholders:
- Customers / Consumers
- Employees
- Financial Institutions
Environmental Dimension
Focusing on resource efficiency, climate action, and ecosystem preservation.
Resource Management
Definition:
Setting environmental policies and providing systematic, efficient and standardized environmental operations, as well as having processes to prevent impacts and rehabilitate in the event of impacts, such as controlling the release of pollution into the environment, including water pollution and air pollution, as well as taking action to preserve biodiversity, especially from transportation and services, including reducing food loss and food waste from operations.
Positive/Negative Impact:
- Reducing the environmental impact of business operations on both internal and external stakeholders.
- Opportunities to seek technologies that can effectively manage the environment and reduce resource loss.
Stakeholders:
- Shareholders
- Partners / Allies
- Society / Community
- Customers
- Employees
Energy Management
Definition:
Responsibility for climate change arising from the Company's operations throughout its business operations and supply chain, both directly and indirectly, including the assessment of risks and opportunities, as well as planning to effectively cope with climate change in both physical risks and transitional risks that may affect the Company, as well as participating in supporting actions to achieve climate change goals at both the national and international levels.
Positive/Negative Impact:
- Opportunities to seek technologies that can effectively manage the environment and reduce resource loss.
Stakeholders:
- Shareholders
- Partners / Allies
- Society / Community
- Customers
- Employees
Waste Management
Definition:
Operating a business in accordance with the principles of a circular economy creates value for stakeholders by focusing on the selection of materials to maximize the efficient use of resources throughout the supply chain and lead to sustainable consumption, free from waste and pollution throughout the product and service processes.
Positive/Negative Impact:
- Collaboration in effective waste management with customers.
Stakeholders:
- Shareholders
- Partners / Allies
- Society / Community
- Customers
- Employees
Greenhouse gas management
Definition:
Responsibility for climate change arising from the Company's operations throughout its business operations and supply chain, both directly and indirectly, including the assessment of risks and opportunities, as well as planning to effectively cope with climate change in both physical risks and transitional risks that may affect the Company, as well as participating in supporting actions to achieve climate change goals at both the national and international levels.
Positive/Negative Impact:
- Participate in promoting and strengthening cooperation in responding to national and international climate change goals.
- Creating operational guidelines with partners to achieve Net Zero goals.
Stakeholders:
- Shareholders
- Partners / Allies
- Society / Community
- Customers
- Employees
Social Dimensions and Human Rights
Focusing on resource efficiency, climate action, and ecosystem preservation.
Potential Development
Definition:
Developing human resources to align with business strategies and promote work efficiency through various employee development programs such as internal and external training, as well as having a system for monitoring and evaluating development results. It also covers operations to retain employees and reduce turnover rates through building engagement, providing career advancement and stability, and providing appropriate welfare and compensation that promote employee health and well-being.
Positive/Negative Impact:
- Improving the quality of life of employees.
- Career advancement and stability.
- Retaining talented personnel to develop the organization.
Stakeholders:
- Shareholders
- Partners / Allies
- Society / Community
- Customers
- Employees
Career Promotion
Definition:
Support sustainable economic growth and support socially beneficial businesses (Inclusive Business) through policies that focus on development, employment promotion projects, career development projects, upskilling and reskilling projects, and knowledge improvement projects.
Positive/Negative Impact:
- Opportunities to promote employee potential development in terms of quality of life and well-being.
Stakeholders:
- Employees
Promoting diversity and equality
Definition:
Promoting diversity and equality through creating a working environment and organizational culture that creates a sense of belonging, accepts diversity, respects each other and does not discriminate due to differences in age, gender, sexual orientation, religion, disability, education and nationality.
Positive/Negative Impact:
- Promote social equality through the company's operational processes.
Stakeholders:
- Partners / Allies
- Society / Community
- Customers
- Employees
Customer Data Protection
Definition:
Data security by providing a system to prevent incidents related to data security and/or cyber security, including responding to and managing serious data security incidents appropriately, as well as giving importance to data privacy and ensuring the protection of personal data of stakeholders both inside and outside the organization.
Positive/Negative Impact:
- Impact of stakeholder data leakage.
- Stakeholders' confidence in the organization.
- Opportunities to further develop data security systems.
Stakeholders:
- Shareholders
- Partners / Allies
- Society/Community
- Customers
- Employees
Engagement with local communities
Definition:
Business operations go hand in hand with creating value for communities and society through organizing activities or projects that benefit communities and society in terms of economy, society, and the environment in order to build community confidence in the organization. It also includes being a good citizen by conducting business responsibly and in line with the Sustainable Development Goals (SDGs).
Positive/Negative Impact:
- Creating opportunities for communities and society.
- Reduce the risk of impacts caused by business on the environment, community and society.
- Opportunities to integrate social activities into every organizational process (CSR in Process).
Stakeholders:
- Shareholders
- Partners / Allies
- Society / Community
- Customers
- Employees
